Val Yonchev

I help enterprise technology leaders get real business value from AI — and build the organisations capable of sustaining it.

My work sits across three areas:
1) Leading Customer Success and Professional Services for emerging tech & AI companies
2) Advising on the impact of agentic AI and coding agents on software delivery and organizational design
3) Coaching executives on the organisational shifts that separate AI pilots from AI at scale.

I bring 20+ years of experience scaling Customer Success and Enterprise Solutions practices at companies including Apollo GraphQL, Red Hat and Digital.AI. I'm a Team Topologies Valued Practitioner and Associate Principal at Conflux advising on the intersection of AI, Team Topologies, Architecture (Domain-Driven Design) and Platform Engineering.